Shipping policy

Shipping Policy – Devamanthra

Effective Date: [Insert Date]
 Website: [www.devamanthra.com]

At Devamanthra, we take great care in ensuring that your spiritual products reach you safely and on time. Each product is packed with reverence and handled with utmost care, maintaining its purity and sanctity throughout the process.

 

 

1. Order Processing Time

  • All confirmed orders are processed within 1–3 business days (excluding Sundays and public holidays).

  • Energized or custom-prepared items may take additional time for preparation and consecration before dispatch.

  • In case of delay due to unforeseen reasons, our support team will notify you via email or WhatsApp.

 

 

2. Shipping Partners

We ship orders through trusted logistics partners such as Blue Dart, Delhivery, India Post, or equivalent, depending on your location and service availability.

 

 

3. Estimated Delivery Time

  • Within Kerala: 2–5 business days after dispatch.

  • Rest of India: 4–8 business days after dispatch.

  • Remote or rural areas: May take up to 10–12 days.

Delivery timelines are estimates and may vary due to courier delays, natural events, or logistical constraints beyond our control.

 

 

4. Shipping Charges

  • Free Shipping is available on select orders (as mentioned on the product page or during promotions).

  • For all other orders, standard shipping charges apply and will be displayed at checkout before payment.

 

 

5. Tracking Your Order

Once your order is shipped, you will receive a tracking ID and link via email/SMS/WhatsApp.
 You can use this to monitor your shipment status until delivery.

 

 

6. Order Packaging

All products are carefully packed in protective materials to ensure that they remain intact during transit.
 Energized items are packed separately to maintain sanctity.

 

 

7. Delivery Issues

If your parcel arrives damaged, tampered, or partially opened:

  • Do not accept the package from the courier.

  • Notify us immediately at [support@devamanthra.com] with your order number and images of the package.
     We will investigate and arrange for a replacement or resolution as per our Return Policy.

 

 

8. International Shipping

Currently, we ship only within India.
 For bulk or international requests, please contact our team at [support@devamanthra.com].

 

 

9. Delayed or Lost Packages

While rare, if your order is delayed or lost in transit:

  • We will work with the courier partner to trace and resolve the issue.

  • If confirmed lost, a full refund or replacement will be issued as per your preference.